Careers

Join the Team

WORKING AT Zeepay

Our Employees are the core foundation of our company. Our success thrives on providing our employees with a convinient and suitable working enviroment.


JOIN OUR TEAM IN THE COTE D’ IVOIRE

COMPLIANCE DEPARTMENT ( Hiring )

POSITION: Compliance Analyst

Conduct due diligence on prospective clients and serve as liaison between regulator and the business

Assist to create, maintain, implement and update the policies and procedures to be followed by the company.

Assist Head of Riskcom to train staff on Anti-Money Laundering annually.

Prepare and submit regulatory reports on monthly basis.

Submit regulatory reports to Financial Conduct Authority (FCA) regularly.

Liaise with lawyers on legal matters affecting the company.

Assist in the review and evaluating of company procedures.

Provide support to the Regulatory Setup in other countries and manage multiple priorities and ensure quality work and high standards.

Assist with the review of internal agreements for clients.

Set up clients on platform for integration.

Maintain regulatory licenses for Ghana.

Assist Head of Riskcom to lead related audits and own remediation of any findings with all regulatory obligations.

Assist to ensure Zeepay operations are following compliance matters.

Support and advice the business leads on compliance matters.

Maintain an up-to-date high-level knowledge and understanding of internal policies and procedures including compliance, prevention of Money laundering, Financial Crime, Bribery and Corruption and conflicts of Interest.

  • BSc/BA in business administration, social science, or relevant field; further training will be a plus.
  • Outstanding organizational and time-management abilities.
  • Problem-solving and decision-making aptitude.
  • Strong ethics and reliability, Proficient in MS Office.
  • Excellent verbal and written communication skills.
  • Ability to compile and interpret statistical data and communicate it in a professional and understandable manner.
  • Legislation that applies to the business in Ghana including Company code.
  • Bank of Ghana guidelines and regulations relevant to the business.
  • Relevant UK Legislations pertaining to the business.
  • Knowledge in risk assessment.
  • Good interpersonal skills to form effective working relationships with people at all levels.
  • Commercial awareness and numerical skills.
  • Experience of 1-3 years required.
  • Must be Bilingual (English & French)

If you desire to develop your career to the next level and more and can fulfill the above responsibilities and have the necessary competencies spelt out then please forward your CV to our head of Human Resource: hr@myzeepay.comFriday 19th January 2024

OPERATIONS DEPARTMENT ( Hiring )

POSITION: Onboarding and Operations Analyst

Review and approved Agent / subscribers KYC in compliance regulatory requirement.

Perform partner due diligence in line with regulatory require.

Ensure accurate reconciliation and documentation of transaction.

Preparation of monthly transaction report.

  • Proficient in MS Office
  • BSc/BA in business administration, social studies, or marketing
  • Outstanding organizational and time-management abilities
  • Problem-solving and decision-making aptitude
  • Excellent presentation abilities
  • Excellent verbal and written communication and report writing skills.
  • Ability to compile and interpret statistical data and communicate it in a professional and understandable manner.
  • Good interpersonal skills to form effective working relationships with people at all level.
  • Commercial awareness, analytical and numerical skills
  • Good customer service skills
  • Proven experience as efficient field sales and service officer
  • Knowledge in marketing as well as managing customer relationship effectively with little turnover.
  • Broad knowledge in Regulatory Compliance pertaining to mobile money transactions and services will required.
  • Broad knowledge in sales principles
  • Two to three years of experience as an Onboarding & Compliance Analyst or related in a position is ideal.
  • Must be Bilingual (English & French)

If you desire to develop your career to the next level and more and can fulfill the above responsibilities and have the necessary competencies spelt out then please forward your CV to our head of Human Resource: hr@myzeepay.com before Friday 19th January 2024

COMMERCIAL DEPARTMENT ( Hiring )

POSITION: Sales Officer

Responsible for promoting and selling our mobile money and remittances services to individuals and businesses.

Increases customer acquisition.

Drive Revenue growth

Contribute to the overall success of our mobile money business and remittances.

Adress customer inquiries and resolve issues in a timely and efficient manner.

Conduct market research to identify new business opportunities and target market.

Monitor and report on sales performance

Providing regular updates to management

  • Proficient in MS Office
  • BSc/BA in business administration, social studies, or marketing
  • Outstanding organizational and time-management abilities
  • Problem-solving and decision-making aptitude
  • Excellent presentation abilities
  • Excellent verbal and written communication and report writing skills.
  • Ability to compile and interpret statistical data and communicate it in a professional and understandable manner.
  • Good interpersonal skills to form effective working relationships with people at all level.
  • Commercial awareness, analytical and numerical skills
  • Good customer service skills
  • Proven experience as efficient field sales and service officer
  • Knowledge in marketing as well as managing customer relationship effectively with little turnover.
  • Broad knowledge in Regulatory Compliance pertaining to mobile money transactions and services will be required.
  • Broad knowledge in sales principles
  • Two to three years of experience as Sales Officer or related in a position is ideal.
  • Must be Bilingual (English &French)

If you desire to develop your career to the next level and more and can fulfill the above responsibilities and have the necessary competencies spelt out then please forward your CV to our head of Human Resource: hr@myzeepay.com before Friday 19th January 2024

SERVICE DELIVERY (Hiring)

POSITION: Service Delivery Analyst

Monitor and ensure timely resolution of all partner and subscriber queries.

Provide exceptional customer service support addressing inquiries, resolving issues ensuring a positive customer experience.

Collaborate with cross functional teams to streamline service processes.

Managing a large number of incoming calls and emails

  • Planning/execution skills
  • Minimum of a 1st Degree in Economics or Business-related field
  • Minimum 5 years working experience in banking, financial services or consumer industry a plus
  • A good understanding of the balance sheet, a good sense of liability distribution in banking necessary and its importance on the balance sheet. Strong burden for profitability critical and must be able to demonstrate that burden.
  • Deep understanding of regulatory and compliance needs in product development critical and should be able to develop relationships with regulatory team
  • Entrepreneurial with high business acumen
  • Must be bilingual (English & French)

If you desire to develop your career to the next level and more and can fulfill the above responsibilities and have the necessary competencies spelt out then please forward your CV to our head of Human Resource: hr@myzeepay.com before Friday 19th January 2024